Recommendations

With over 14 years of successful trading behind us and customers that have been with us for all 14 of those years it is easy for us to feel proud and confident of how good our service is, but for someone who is thinking of working with us a little more than our own trumpet blowing is going to be required.

With this in mind we have gathered a number of quotes and letters from our customers giving their view point of our service and we very much hope that these along with our many years of experience will convince you that we are the company that you would want looking after you and your IT.

"In our experience, Hands-On provide a very reliable and responsive service. They handle all of our hardware installs, upgrades and moves and when we do have an issue, they're on site within a few hours. From providing advice on software choices to I.T. solutions for brand new offices, they have not let us down. We like the personable service which can so often be lost when using larger firms. They have kept pace with our own business growth, supporting us when we have expanded into new areas. Whether it's for a few PCs or a large network on multi-sites, we would recommend HOC. Thanks for your help this year."

Matthew Guest
HS Works Ltd

 

"I am writing to thank you and your brilliant team for all the support Social Care Consultancy Ltd have received from Hands-On Computers since 2002.

As you know we are a small business, manned by woman who have little IT technical Knowledge, yet you and the team have always treated us with respect, courtesy and professionalism. No query or task has ever been to small or too insignificant. I would like to say a special thank you to James, Andy & Tony for their unfailing support, and also for their patience when dealing with us whether over the phone or when they come into the office. They always explain to us in laymen terms what the problem has been.

Whenever we have called for assistance the response is always immediate, and your reliability have been impeccable.

Without a doubt, HOC have been SCC's Life saver on many occasion, and I would confidently recommend HOC to anyone who was looking of IT Support

Sandra Harvey
Social Care Consultancy

 

"We have been dealing with Hands on Computers for over five years now and our business could not have survived without your technical support. I have always found your services efficient, fast and your team professional, friendly and reliable.

Please do not expand too much or we may end up losing the fabulous service you are providing right now; on the other hand as you are so professionally capable you deserve to become an extremely successful business.

May I wish you well and thank you for your continuous support."

Tiberio Centi FCSD
Centi Progetti Design Ltd.

 

"Hands On Computers have been looking after our IT needs for 10 years. They have smoothly managed all our upgrades and support over that time from our early beginnings with a peer to peer windows 3.11 network in the 1990's to our current Microsoft Small Business Server Network and Email system. Quick to respond in a crisis and always on the end of a phone for useful help and advice to even our silliest queries. Highly recommended."

Mark Foster

 

"We employed Hands-On Computers just over 7 years ago to install a new office server and network and since that point we have been happy to continue to employ them to look after the system through a service agreement. We installed a new Microsoft Small business server complete with backup system earlier this year to serve our 20 staff and again we were more than content to leave this to Hands-On."

Ron Terry
Howard Fairbairn and Partners

 

"We have received assistance on routine housekeeping, upgrading our PCs and advice on the installation of a new server. All this was carried out with professionalism and efficiency of the highest quality. We looked for quick response and a friendly attitude and were presented with both"

Mike Vowles
Renlon Ltd

 

"As a small company, with no in-house IT experts. we decided to take out a service contract, and have never regretted the decision."

Val
ABS Contract Furnishers

 

"Your approach to the preparations, relocation and after sales service has been exemplary and we would compliment your overall team for ensuring a successful outcome."

Gerry Ivory
Mechanical Services Ltd

 

"Remmers have been in partnership with Hands on for many years. During this period we have been provided with exceptional on site and remote support, from an extremely professional and friendly team.

We at Remmers believe in forging strong partnerships with all our clients and suppliers, we only choose the best and in our opinion Hand On are the best in their field. It has been a delight to work with Hands On over the years and we look forward to continuing a long and successful partnership with Hands On."

Kind Regards
Martin Wood
Remmers UK Ltd

 

"Since working with Hands On Computers I worry far less about our I T generally knowing they are there to call on as our "off site IT Department"

Having successfully installed and set up our network some years ago I know I can always rely on Martin and his team to look after things for us and to explain them to me in a way I can understand."

Claire Appleton
Managing Director
Insignia Ltd